10:00am – 10:05am (EST)
Chairman Opening Remarks
Chair: Stephen Applebaum Managing Partner Insurance Solutions Group
10:05am – 10:20am (EST)
Opening Keynote Fireside Chat
Thomas M. Troy President and Chief Executive Officer CSAA Insurance Group
10:20am – 10:40am (EST)
Fireside Chat
Marc Gordan Head of Global Telematics Product Strategy & Management LexisNexis Risk Solutions
Bryan Falchuk Managing Partner Insurance Evolution Partners
10:40am – 11:00am (EST)
Reuters Live Interview
Dan Glaser President & CEO Marsh & McLennan Companies
Moderator: Alwyn Scott Journalist Reuters
11:00am – 11:20am (EST)
Fireside Chat: The Future of Claims
Neil Harrison Global Chief Claims Officer Aon
Moderator: Bryan Falchuk Managing Partner Insurance Evolution Partners
11:20am – 11:50am (EST)
Reuters Live Panel: Managing Risk in a Complex Global Climate
Karen Clark Founder Karen Clark & Company
Jonathan Isherwood CEO Reinsurance Americas/Regional President Swiss Re
Randy Nornes Managing Partner, Enterprise Client Group Aon
Laura Langone Head of Insurance Operations Airbnb, Inc
Moderator: Suzanne Barlyn U.S. Insurance Correspondent Reuters
11:50am – 12:05pm (EST)
Invest in Essential Technologies to Achieve Uncapped Profitability
Jane Possell Chief Information Officer CNA Insurance
12:05pm – 12:40pm (EST)
Panel: The New Insurance Marketplace: Unlock Unprecedented Customer Reach with Tech
Ketty Trivedi Chief Marketing Officer Prudential Group Insurance
Jane Possell Chief Information Officer CNA Insurance
Anuj Jain Carrier Practice Leader ReSource Pro
Moderator: Bryan Falchuk Managing Partner Insurance Evolution Partners
12:40pm – 12:55pm (EST)
Data driven product innovation will drive embedded insurance
Mitch Doust COO for the Americas Cover Genius
12:55pm – 1:10pm (EST)
A Data-First Approach to Complex Risk Underwriting Innovation
Laila Beane CCO and Head of Consulting Intellect SEEC
Sandeep Haridas VP, UW Strategy & Excellence Liberty Mutual Insurance
1:10pm – 1:25pm (EST)
Achieve True Claims Innovation
Lance Ondrej EVP & Chief Claims Officer Germania Insurance
1:25pm – 1:40pm (EST)
Q&A: The Keys to Product Innovation
Mitch Doust COO for the Americas Cover Genius
Laila Beane CCO and Head of Consulting Intellect SEEC
Lance Ondrej EVP & Chief Claims Officer Germania Insurance
Sandeep Haridas VP, UW Strategy & Excellence Liberty Mutual Insurance
Moderator: Bryan Falchuk Managing Partner Insurance Evolution Partners
1:40pm – 1:55pm (EST)
Turn Property Insurance on It’s Head
Jon-Mike Kowall Partner & Advisor Neos
1:55pm – 2:30pm (EST)
Panel: The Future of Commercial Insurance: Transform Uncertainty Into Innovation
Peter McMurtrie President of P&C Commercial Lines Nationwide
Greg Tacchetti Chief Information Officer State Auto
Tiara Gazarian VP, Onboarding & Implementation Phonexa
Moderator: Stephen Applebaum Managing Partner Insurance Solutions Group
10:00am – 10:15am (EST)
Reinventing Life Insurance to Help Customers Live Longer, Healthier Lives
Brooks Tingle President and CEO John Hancock Insurance
10:15am – 10:35am (EST)
Reimagine Your Strategy to Become a Partner for your Customers
Justin Gress Director of Strategic Operations AXA XL
10:35am – 10:50am (EST)
Build a Digital Strategy for 2021
Brent Korte SVP, Chief Marketing Officer Ameritas
10:50am – 11:20am (EST)
Reuters Live Panel: Reinforce Diversity as a Priority in Your Workforce
Dr. Lauren Young AVP, Director of Diversity & Inclusion Zurich North America
Lata N. Reddy Senior Vice President of Inclusive Solutions Prudential
George Nichols President & CEO The American College of Financial Services
Moderator: Alwyn Scott Journalist Reuters
11:20am – 11:35am (EST)
Making Insurance More Human In a World of Accelerated Digital Adoption
Amy Friedrich President of Insurance Principal
11:35am – 12:05pm (EST)
Panel: The Future of Life and Annuities Insurance
Brooks Tingle President and CEO John Hancock Insurance
Brent Korte SVP, Chief Marketing Officer Ameritas
Amy Friedrich President of Insurance Principal
Moderator: Ed Majkowski Americas Insurance Sector and Consulting Leader EY
12:05pm – 12:20pm (EST)
Fireside Chat: Unlock Innovation to Meet Client Needs & Maximize Internal Efficiencies
John Grogan Chief Product and Innovation Officer Northwestern Mutual
Moderator: Bryan Falchuk Managing Partner Insurance Evolution Partners
12:20pm – 12:35pm (EST)
Digital Strategies Embedding Consumers Into the Underwriting & Claims Workflow
Steven Brewer SVP CoreLogic Insurance and Spatial Solutions
12:35pm – 12:50pm (EST)
Discover What Today’s Customer Truly Needs
Tom Warden Chief Data and Analytics Officer EMPLOYERS
12:50pm – 1:05pm (EST)
Q&A: Lift the Innovation Lockdown
John Grogan Chief Product and Innovation Officer Northwestern Mutual
Tom Warden Chief Data and Analytics Officer EMPLOYERS
Steven Brewer SVP CoreLogic Insurance and Spatial Solutions
Moderator: Stephen Applebaum Managing Partner Insurance Solutions Group
1:05pm – 1:20pm (EST)
Build Your Strategy for the All-Digital Age
Naveen Agarwal Chief Market Development Officer Prudential
1:20pm – 1:35pm (EST)
The Impending Vehicle Symbol Revolution
Don Hendriks Data Scientist & Actuary CARFAX
1:35pm – 1:55pm (EST)
Reuters Live Interview
Paul Brand Co-Founder and Deputy CEO Convex
Moderator: Alwyn Scott Journalist Reuters
1:55pm – 2:10pm (EST)
Fireside Chat: Diversify Your Product Portfolio within an Ever-Changing Customer Landscape
Christian W. Mitchell EVP and Chief Customer Officer Northwestern Mutual
Moderator: Bryan Falchuk Managing Partner Insurance Evolution Partners
2:10pm – 2:40pm (EST)
Panel: Turbocharge with Transformative Tech
Matt Poll Co-Founder and CEO Neos
Rick McCathron President Hippo
John Swigart Co-Founder and CEO Pie Insurance
Philippe Lafreniere Chief Growth Officer Slice Labs
Moderator: Rob Galbraith Author Insurance Nerds
9:45am – 10:05am (EST)
Reuters Live Interview
Bruce Carnegie-Brown Chairman Lloyd's
Moderator: Carolyn Cohn Insurance and Fund Management Correspondent Reuters
10:05am – 10:20pm (EST)
The Future of Insurance: From Disruption to Evolution
Bryan Falchuk Managing Partner Insurance Evolution Partners
10:20am – 10:25pm (EST)
Make Insurance Innovation-Centric
Greg Tacchetti Chief Information Officer State Auto
10:25am – 10:45am (EST)
Reuters Live Interview
Maurice R. Greenberg Chairman & CEO Starr Insurance Companies
Moderator: Suzanne Barlyn U.S. Insurance Correspondent Reuters
10:45am – 11:00am (EST)
Reflect on the Lessons of COVID-19 and Realign Your Strategy Moving Forward
Susan Rivera CEO Tokio Marine HCC
11:00am – 11:30am (EST)
Panel: Facing the Future - Insurance in 2021
Susan Rivera CEO Tokio Marine HCC
Christian W. Mitchell EVP and Chief Customer Officer Northwestern Mutual
Tom Anderson Head of Sales AdvantageGo
Moderator: Stephen Applebaum Managing Partner Insurance Solutions Group
11:30am – 11:45am (EST)
Holistic Home Protection - The Future of Home Insurance
Rick McCathron President Hippo
11:45am – 12:15pm (EST)
The Future of Insurance: Where Tradition and Disruption Collide
Reid Holzworth CEO IVANS
Mike Miller President – U.S. and Specialty Solutions Intact
Moderator: Bryan Falchuk Managing Partner Insurance Evolution Partners
12:15pm – 12:30pm (EST)
Fireside Chat: Decide the Future of Analytics for Actuaries
Bill Finn SVP & Chief Actuary The Hanover
Chris Frankland Founder InsurTech360.com
12:30pm – 12:45pm (EST)
Accelerating Digital Innovation in Insurance Through No-Code Development
Farooq Sheikh Insurance Go-To-Market Lead Unqork
12:45pm – 1:00pm (EST)
Strike the Perfect Balance of Automation and Human Experience
Lorie Graham Chief Risk Officer and VP of Product Development American Agriculture
1:00pm – 1:15pm (EST)
Q&A: Succeed in the Face of Ever-Evolving Risk
Lorie Graham Chief Risk Officer and VP of Product Development American Agriculture
Bill Finn SVP & Chief Actuary The Hanover
Farooq Sheikh Insurance Go-To-Market Lead Unqork
Moderator: Stephen Applebaum Managing Partner Insurance Solutions Group
1:15pm – 1:30pm (EST)
Delight with Digital to Take Customer Experience to the Next Level
Amy Shore EVP, Chief Customer Officer Nationwide
1:30pm – 1:45pm (EST)
Targeted Engagement in the Age of Digital Transformation
Michael Rowley Sr. Director, Solutions Marketing – Data Analytics and Machine Learning Altair
1:45pm – 2:00pm (EST)
Break through the Digital Noise: Digital Customer Acquisition for 2021
Scott Steele Chief Marketing Officer Church Mutual
2:00pm – 2:30pm (EST)
Panel: Unpack the Complex Needs of Today’s Evolving Consumer to Expand Your Customer Base: What do They Want?
Scott Steele Chief Marketing Officer Church Mutual
Amy Shore EVP, Chief Customer Officer Nationwide
Michael Rowley Sr. Director, Solutions Marketing – Data Analytics and Machine Learning Altair
Moderator: Bryan Falchuk Managing Partner Insurance Evolution Partners