Globally Recognised Leaders Sharing Their Expertise on Day 1:

This is just the first glimpse of our all-star line-up for October. Apply for your free end-user pass today to be the first to hear as we announce many more customer-centric leaders over the coming weeks!

Amy Shore - Headshot
Nationwide - Logo

Amy Shore Chief Customer Officer Nationwide

Aarthi Murali - Headshot
M&T Bank - Logo

Aarthi Murali Chief Customer Experience Officer M&T Bank

Phil Leininger - Headshot
Verizon - Logo

Phil Leininger Senior Vice President, Head of Customer Experience Verizon

Heather Balsley - Headshot
IHG Hotels & Resorts - Logo

Heather Balsley SVP Global Loyalty & Partnerships IHG Hotels & Resorts

Lance Gruner - Headshot
Mastercard - Logo

Lance Gruner EVP Global Customer Care Mastercard

Mike Kuenne - Headshot
Extended Stay America - Logo

Mike Kuenne SVP & Chief Customer Experience Officer Extended Stay America

Sarah Kleinman - Headshot
The North Face - Logo

Sarah Kleinman VP Digital Commerce & Experience The North Face

Jeff Shah - Headshot
The New York Times - Logo

Jeff Shah VP Customer Care The New York Times

Pete Poul-Graf - Headshot
DHL - Logo

Pete Poul-Graf VP Global Service Desk DHL

Clairy Moraitou - Headshot
Zurich Insurance - Logo

Clairy Moraitou Global Head of Consumer Insights & Analytics Zurich Insurance

Christoph Neut - Headshot
Hootsuite - Logo

Christoph Neut VP Sales (EMEA) Hootsuite

Phil Gray - Headshot
Interactions - Logo

Phil Gray Chief Innovation Officer Interactions

Ido Bornstein-HaCohen - Headshot
Conversocial - Logo

Ido Bornstein-HaCohen CEO Conversocial

Shellie Vornhagen - Headshot
Emplifi - Logo

Shellie Vornhagen CXO Emplifi

Mark Nolan - Headshot
T-Mobile - Logo

Mark Nolan SVP Care Operations T-Mobile

End-User Free Passes Available for a Limited Time! Apply for your Free Pass Now!