Gain Unprecedented Exposure to the World's Top CS/CX Leaders

Partner with Senior Customer Service & Experience Leaders from Major Global Brands
  • 2,000+Attendees
  • 66%Director Level Attendance
  • 70%+Brand Heavy Audience
  • 1-2-1Networking
  • 30+Industry Speakers

Welcome to Reuters Events: Customer Service & Experience 2021 – where senior leaders in Customer Service & Experience meet to learn, network, and strategize.

CS/CX leaders are more in need of innovative solutions than ever before. What were once considered 5-year goals are now 6-month targets in this new, disruptive world.

With a program designed to deliver impact across customer operations and connect leaders with the latest in innovation, you'll meet with 2,000+ decision-makers across customer service, experience, operations, social customer care, strategy and more, as they look to navigate business-critical challenges and connect with new partners and solutions.

Simply put, you won't find a better opportunity to connect with innovators and decision makers in customer service and experience.

Tailor-Made Opportunities for…

Brand awareness

Gain access to our network of Reuters Events Senior CS/CX professionals: Put your brand and expertise in front of engaged contacts on subject matter relevant to you

Thought leadership

Associate yourself with CX’s most influential voices: Our content pieces engage senior-level stakeholders changing the world of Customer Service & Experience, share your message with theirs in our global content series


One-to-one Meeting and Networking Service: Connect with 2,000+ industry leaders and potential new partners through a dedicated digital meetings platform.

Lead generation

We know that you’re looking for ROI. You need to know that your business development team will come away with enough meetings and leads. We offer bespoke opportunities for opt-in leads, to ensure you can connect and do business with the leaders searching for new solutions.

Sponsorship opportunities

15-Minute Presentation

Present a case-study or show thought leadership through a 15 minute presentation with a live Q&A to all 2,000+ attendees

Live Panel Discussion

Position yourself as a likeminded expert by speaking alongside senior CS/CX leaders from leading US brands. to become the leading authority on key challenges.

Online Exhibition

Generate leads with a booth in our online exhibition - please note that access to our networking platform is exclusive to our online exhibitors

Virtual Workshops

Get up close and personal with your clients. Invite an exclusive group of your target clients to join them in deep dive conversation to overcome their biggest challenges and position yourself as the solution.

Senior Leaders in Attendance

Dominated by End User Brands

Don’t miss your chance to do business with:

amgen's Logo
bed_bath_and_beyond's Logo
boston_red_sox's Logo
citi's Logo

colgate_palmolive's Logo
dyson's Logo

frontier_airlines's Logo
gartner's Logo

ge_digital's Logo
google's Logo
hilton's Logo
home_depot's Logo

crayola's Logo
footlocker's Logo
youtube's Logo
bumble's Logo

hertz's Logo
usaa's Logo

hbo's Logo
t_mobile's Logo

estpac's Logo
lavazza's Logo
lufthansa_systems's Logo
marriott_international's Logo

mastercard's Logo
microsoft's Logo
mondelez_international's Logo
national_geographic's Logo

raymour_and_flanigan's Logo
samsung's Logo

southwest's Logo
twitter's Logo

uber_eats's Logo
uber's Logo
walmart's Logo
wyndham_hotels_resorts's Logo

Partner with Senior Decision Makers

Deliver on your marketing objectives with value-driven thought leadership & lead generation packages

Sponsor upcoming content or create your own bespoke opportunities to reach leading CS/CX decision makers





Digitally Enabled Workshops

Virtual Events

What you can expect when you sponsor

  • Your brand in front of your prospects: We will work with you to get your brand in front of the prospects and clients that can transform your business – from patient engagement to clinical operations to digital and more.
  • Be seen as a thought-leader: With hundreds of automotive leaders signing up for our virtual events, your company can be seen as a thought-leader in the space. Whether that be via a panel session, presentation or interactive workshop.
  • Showcase your solutions: More than ever, automotive needs solutions and with the Virtual Exhibition you can share product brochures, the latest research and business cards with prospects who need it.
  • Kickstart sales cycles: Whether that be “cold” prospects or old acquaintances, the Networking at a Reuters Events Summit will enable you set up meetings with pharma leaders and accelerate your business development efforts.

One-to-one Meeting and Networking Service

Connect with 2,000+ industry leaders and potential new partners through a dedicated digital meetings platform.

Our meeting platform enables you to search by industry needs, identify clients who are looking for relevant solutions, and set-up meetings directly.

Our video-conference meeting service allows you to continue to do business, and reach clients even when working from home.

Partner with Senior Decision Makers

Here to help

Get in touch with the Reuters Events team