Action and implement tomorrow’s customer engagement strategy

Name: Reuters Events: Pharma Customer Engagement Europe
Start: 2020-05-26T08:30
End: 2020-05-28T17:00

Find out more – Pre-order the Info Pack here

500Attendees
40⁺Speakers
25⁺Case studies
10⁺interactive sessions

The global meeting place for customer engagement leaders

10 years of customer engagement processes and strategy changed nearly overnight in 2020.

Journeys, touchpoints and experiences were refined, and re-defined, at a speed pharma didn’t know they possessed. But as uncertainly remains, we need to continue to evaluate and evolve our strategy to ensure we still meet customer needs.

Pharma Customer Engagement Europe is where medical, marketing, and commercial leaders benchmark against industry leaders to create omnichannel orchestrators, personalise engagement and establish unprecedented levels of internal collaboration to reach new standards of customer centricity.

Find out more – Pre-order the Info Pack here

Past Reuters Events speakers have included:

Angela Hwang Group President, Biopharmaceuticals Group Pfizer

Bertrand Dobson Chief Digital Officer, Member of the Executive Board Novartis

Christophe Weber President & CEO Takeda

Belen Garijo CEO of Healthcare Merck Group

Kris Sterkens Company Group Chairman, Europe, Middle East and Africa Janssen

Dan Rothman Chief Digital Officer Sumitomo Dainippon Pharma

Pol Vandenbroucke SVP, Chief Medical Officer, Hospital Business Unit Pfizer

Abel Archundia SVP, Global Head of IT & Digital Transformation Bayer

Florent Edouard SVP, Global Head of Commercial Excellence & Customer Engagement Grünenthal

Charlotte Kremer EVP, Head of Medical Affairs Astellas

David Fredrickson EVP, Oncology Business Unit AstraZeneca

Jeremy Sohn VP, Global Head of Digital BD&L Novartis

Be the first to see the 2021 speaker line-up – Pre-order the Info Pack here

Why Reuters Events: Pharma Customer Engagement Europe is the must attend pharma event

Unique voices, one united goal

Engage in executive discussions on marketing, digital, data, medical, and commercial strategy as we pioneer the future of engagement.

Been there, done that? Not anymore!

Bored of the usual conference circuit? Don’t just follow the usual crowd - we bring together the most innovative pharma marketing, commercial and medical leaders and case studies, setting the new standard in pharma marketing.

A team learning experience

Now more than ever we need to be working together for our customers and patients. Participate as a team to catch every drop of insight, make the most of networking and interactive sessions, transform culture as one and significantly save on cost.

Meet your people

When it comes to conferences it is imperative to be amongst your kin and the people who understand you, your business and how to envision the future of pharma customer engagement – Pharma Customer Engagement Europe provides that – don’t waste your time on distractors.

World-class online networking

Connect with like-minded attendees via a tried and tested, best-in-class platform, as well as interactive virtual workshops, roundtables and social events to facilitate those chance encounters.

Rockstars of pharma bringing the house down

CMOs, EVPs and VPs lead your vision, your goals, your investments – that’s why we are bringing the biggest names from the biggest companies to lead the BIG debates. Hear company strategy straight from the top to align your approach with the brightest stars of the industry.

Delivering an exceptional virtual event experience including:

Watch Live Watch presentations, fireside chats and panel discussions from top industry thought-leaders all day, every day!	Discuss Comment and question in real time. Spark conversations with your fellow attendees and build those relationships with instant chat, video calls and discussion groups.
Question Get in-depth answers in real-time with our live Q&A sessions with every presentation and panel speaker!	On-Demand Missed a session? Catch-up in your own time through our on-demand service for 2 weeks. Imagine Netflix but the best of pharma thought leadership.
Personalize Create your own conference agenda and export it to your calendar, so you don’t miss business critical sessions.	Connect Meet and build relationships with fellow attendees who share the same challenges and interests as you with our Intelligent Networking platform (pharma, biotech and sponsors only)

Find out more – Pre-order the Info Pack here

Continue to build your network – even in isolation^*

* Pharma and Biotech attendees and sponsors only

We know that a virtual event doesn’t always deliver on the “chance encounters” that can be so valuable from a physical conference, but with the Reuters Events’ networking and messaging suite, you’ll be guaranteed a service that allows you to connect with and meet attendees who are relevant to your business, interests and challenges.

Connect with the right peers: With 500+ attendees, it can be hard to know who to connect with on the virtual platform but with Intelligent Networking, you’ll be recommended peers to connect with, based on the same interests and challenges you face.
Build relationships: With instant chat, video calls and discussion groups all within the virtual platform, you can build relationships with speakers, attendees and sponsors,
Dig deep into the topics that matter to you: With private and public discussion groups on specific topic areas, you’ll be able to connect with attendees that care about the things you do and discuss solutions and future opportunities.