The industry shaping agenda

2 days · Interviews, Interactive Q&A, Live Discussions, Workshops

Reuters Events Supply Chain Europe’s agenda has been curated to provide the most important and critical information to businesses who are committed to delivering a world class, flexible and sustainable supply chain future.

10:00am – 10:05am (CET)

Conference Welcome

Paddy Le Count Project Director Reuters Events

Positioning supply chain as the driving force in your business

10:05am – 10:20am (CET)

Fireside Chat: Position supply chain as the driving force of your business

  • Remove fragility from your supply chain: Assess how businesses must look to reduce complexity and increase flexibility in supply chain operations to strengthen your resilience to future supply chain impacts and support the changing demands of the wider business.
  • The crucial importance of data: Explore how your business’ collection, management, and visualisation of supply chain data is imperative to delivering on all tactical aims of the company and discuss how best to align different facets of your strategy together to enable your supply chain to deliver these expectations.
  • A seat at the table: Learn how the increasingly dynamic requirements of a supply chain demands a significant stakeholder position when company strategy is outlined to maximize ongoing digital transformation potential and consistently provide for customers, not matter what.

Sami Naffakh CSCO, Member of the Group Executive Committee Reckitt

10:20am – 10:35am (CET)

Fireside chat: What is next for logistics: Global supply chain trends in a post-pandemic world

  • How the pandemic has changed global supply chains and what the future holds for global trade
  • The changing consumer landscape and accelerated desire for fast, easy access to goods
  • How growing consumer demands for goods can coexist with the need for more sustainable supply chains

Karen Reddington President FedEx Express Europe

10:35am – 10:50am (CET)

Fireside Chat: Location intelligent supply chain management

Jørgen Behrens CPO HERE Technologies

10:50am – 11:00am (CET)


Digitally enabled visibility to maximize supply chain performance

11:00am – 11:15am (CET)

Fireside Chat: Anticipating Change and Shaping the Future with Supply Chain and Manufacturing

  • Discuss which digital developments and applications of data will enable your business to drive synchronised decision making and successes across the entire value chain.
  • Explore the core pillars for establishing a robust supply chain operation that enables resilience to shocks and speed to adapt to what the future holds for operations and patient demands.
  • Learn how to use your supply chain as a key performance enabler for the business, that provides a strong base for consistent delivery of expanded offerings and new products as they enter the market.
  • Re-imagine medicine by providing the manufacturing technology that enables breakthrough medical innovation. 

Steffen Lang Global Head NTO & Member of Executive Committee Novartis

11:15am – 11:30am (CET)

Fireside Chat: Crossing borders: How to navigate the rapid rise of ecommerce

Nick Basford Vice President, Global Retail & eCommerce UPS

11:30am – 11:50am (CET)

Fireside chat: Resilience and agility in action across Diageo’s supply chain

  • Understand the impact of consumer trends that have accelerated over the last year - such as purchasing habits – and learn how Diageo’s supply chain has proactively responded to these.
  • Hear about the key priority placed on resilience and agility in action across the end-to-end supply chain and how Diageo’s Supply Chain & Procurement organisation is accelerating its value chain transformation.
  • Learn more about the specific ambitions of Diageo’s supply chain to drive the business forwards and positively impact the world, across operations and beyond.

Ewan Andrew President, Global Supply & Procurement and Chief Sustainability Officer Diageo

11:50am – 12:10pm (CET)

Live Executive Q&A Session

Ewan Andrew President, Global Supply & Procurement and Chief Sustainability Officer Diageo

Steffen Lang Global Head NTO & Member of Executive Committee Novartis

Nick Basford Vice President, Global Retail & eCommerce UPS

12:10pm – 12:20pm (CET)


12:20pm – 1:00pm (CET)

Live Interactive Roundtable: Drive performance on 3 key supply chain metrics with greater shipment visibility­

End-to-end shipment visibility in your outbound supply chain is critical for maintaining delivery SLAs between you and your customers. This session explores how tracking and monitoring the location, condition and ETA of shipments along its outbound transportation journey can help reduce the time spent guessing ETAs, looking for deliveries in warehouses/DCs, optimizing last mile delivery and saving money. Discuss the importance of detecting damages in transit to increase OTIF performance and prevent dead-on-arrival shipments - thereby raising customer satisfaction and Net Promoter Score.

Erminio Di Paola VP Project Management Supply Chain HERE Technologies

12:20pm – 1:00pm (CET)

Live Interactive Roundtable: Post Brexit Controls - Lessons learned, new trading procedures and the road ahead

  • Explore the impact of the first 5 months of Brexit on trade to and from the UK from the EU and assess the preparedness of challenges posed by increased customs declarations and procedures.
  • Discuss the current physical infrastructure capabilities for UK/EU trade and the effect this will have on congestion and delays as the volume of transport continues to rise, as well as the potential downstream consequences on manufacturing operations.
  • Understand the network of supply chain partners you operate within to improve visibility across your supply lines and manage knock on effects from increased processes and payments effectively to avoid a negative chain reaction.

James Hookham Secretary General Global Shippers’ Forum

1:00pm – 1:10pm (CET)


Crucial strengthening of supplier and partner relationships to protect business continuity

1:10pm – 1:25pm (CET)

Fireside Chat: Realise the potential of your supplier network by strengthening its resilience and flexibility

  • Learn where you can build more resilience into your operations with closer strategic alignment with your suppliers to mitigate against shifts in capabilities and continue down the path of establishing a multi-faceted, flexible supply network rather than a linear, higher-risk operation.
  • Explore the most effective ways to increase transparency with your partners to identify crucial opportunities for improving sustainable and ethical practices and limiting waste across your supply chain.
  • Assess how you can improve your digital collaboration with suppliers - be that by increasing automated processes for administrative requirements or improved sharing of management and planning systems - to streamline your collective focus on quality of service.

Jennifer Han FJ Head of Supply Chain – Foods & Refreshments Unilever

1:25pm – 1:40pm (CET)

Fireside Chat: Cloud adoptions in Supply Chain: Closing the tech gaps in your operations

  • Explore how the increase of cloud adoption can contribute to further build resilience into your supply chain’s infrastructure at a time where this is more essential than ever.
  • Discuss the roadmap to cloud computing and, through case studies and examples, explore the challenges that must be overcome within your operations to achieve success.
  • Assess the adoption of cloud across different global region, analysing the differences and extract learnings to improve your route to seamless cloud computing.

Robin Woolner European MNC Sales Director China Telecom Europe

Moti Khan Senior Solutions Lead China Telecom Europe

1:40pm – 2:20pm (CET)

Live Panel Discussion: Increasing strategic collaboration with suppliers to maximize shared value and growth

  • Explore areas that you can strengthen relationships with partners who share your vision for growth through strategic initiatives such as shared investments on technology and process innovations to maximize the value in your partnership and improve offerings to customers in the long term.
  • Discuss the core principles that your procurement and sourcing strategies are establishing from and explore the barriers you will need to overcome to a value-focused collaboration partnership as opposed to a solely cost-based relationship that may be limiting your supply chain’s potential.
  • Learn how best to evolve your external partner relationships in your supply chains, to limit bottlenecks, increase operational flexibility and increase availability of supply and inventory to help adapt to shifts and fluctuations, driven by unpredictable demand dynamics.

Adam Chazanow Managing Partner Graphene Partners

Christophe Suizdak Global Senior Manufacturing Director Cytiva

Keshav Banarji Sourcing Director for Packaging, Europe Anheuser Busch InBev

Guido Jacobs Global Head of Procurement, Inventory, & Transportation Management Zooplus

Tanguy Caillet SVP Industry Solutions o9 Solutions

2:20pm – 2:30pm (CET)


2:30pm – 3:30pm (CET)

Live Interactive Workshop: Conquer Peak Season and Cope with the Capacity Crunch

The unprecedented demand volumes of the last year are forcing huge pressure on already stretched delivery operations to adapt and scale at speed. Meeting the demands of customers and partners during periods of high volatility is critical and retaining cost control more is important than ever.

This workshop will explore the specifics challenges to establishing last mile operations that can delivered both a structured, and flexible service to customers and will consider how business can maximize their efficiency and resilience to cope with ever-growing volumes and future peaks.

Workshop Discussion Points:

  • Last Mile Flexibility: Discuss which processes need to be adapted and scaled to effectively and sustainably increase the speed and agility of your operations, to handle demand fluctuations and boost profitability.
  • Empower your people: Learn how you can further unify your fleet for consistency and quality of service - through initiatives and solutions such as BYOD or COPE – to remain nimble and optimized throughout the last mile.
  • Technology innovations: Explore which technologies – such as smart/ID scanning - can help to improve processes and increase efficiency and accuracy when responding to changing consumer demands and real-world impacts.

10:00am – 10:05am (CET)

Conference Welcome

Paddy Le Count Project Director Reuters Events

Delivering empirical successes of sustainable supply chain excellence

10:05am – 10:20am (CET)

Fireside Chat: Sustainability & circularity: How new technologies can support the supply chain challenges ahead

David Boulanger CSCO Arla Foods

10:20am – 11:00am (CET)

Live Panel Discussion: Sustainable Supply Chain Operations: Protect the Future of Your Business

  • Embrace the challenge to find the solutions: Explore how your business can most effectively ascertain the scope of requirements and innovate across supply chain operations, processes and partnerships to deliver tangible and timely results that contribute to industry critical demands and deadlines.
  • Embed sustainability into your culture and operations: Find out the benefits that a company-wide mindset shift - lead by senior management - will have on the impact of supply chain sustainability improvements, expediting the implementation of new practices - such as improved waste reduction, upgraded circular models and digitally enabled capabilities - that will empower your departments.
  • Engage your suppliers with your vision and targets: Maximize your sustainability endeavours by focusing on your supplier and partner operations, communicating your targets directly and collaborating closely to increase transparency across your network and drive ongoing improvements towards long-term performance goals.

Edwin Tuyn Managing Director & Partner Inspired Search

Dirk Holbach CSCO Laundry & Home Care Henkel

Paul Campbell SVP Supply Chain Europe Pepsico

Kaisa Tikk Senior Global Sustainability Advisor Maersk

11:00am – 11:15am (CET)

Fireside Chat: Building back better - Rethinking the supply chain ecosystem

The widespread disruption to society caused by COVID-19 has identified the importance of supply chains in providing the products and services that are critical to life and to the economy.

Supply chains respond to consumer demand. Since the first industrial revolution, consumption and production have been inextricably linked, and enabled consumption-driven economic growth. The downside is ‘excess consumption’ that can have a damaging effect on society and the environment.

UN sustainability development goal 12, calls for a more responsible approach to consumption and production and encourages society to ‘build back better’ post COVID-19.

Using evidence based scenarios for the supply chain ecosystem in 2035, this session identifies the critical drivers to support a ‘flourishing world’ and provides practical insights for companies as they seek to ‘build back better’.

Janet Godsell Professor of Operations & Supply Chain WMG, University of Warwick

11:15am – 11:25am (CET)


Technology innovations to power supply chain Resilience

11:25am – 11:40am (CET)

Fireside Chat: Digitalization and data-driven operations to power Supply Chain performance

  • Discuss the vision for digital improvements across supply chain operations and explore how the last 15 months has both justified strategy and investments in some areas and accelerated initiatives in others, to deal with disruption as effectively as possible.
  • Explore the crucial need to increase visibility across supply chain operations and discuss the challenges to maximizing connectivity that will enable the business to respond quickly to issues and shocks, building greater resilience into operations.
  • Learn how to most effectively bring multiple streams of a supply chain transformation together – from digital infrastructure developments, process efficiency analysis and workforce motivation - to create an environment where innovation and progress can flourish.

Linzell Harris SVP Global Supply Chain Astra Zeneca

11:40am – 11:55am (CET)

Fireside Chat: The Black Swan is Dead

Since January 2020, we have seen multiple back swan events (Brexit, Suez Canal Blockage, SolarWinds, and COVID 19,). While these events were unexpected, better preparation was possible.

Digitally enabled visibility through supply chain risk management analytics combined with a management cadence focused on supply chain resiliency could have minimized the impact. The very lack of these essential capabilities exposed many companies around the world. Going forward a deliberate, structured approach to supply chain risk management is imperative and boards are starting to demand it from their management teams. Technology is both essential to revealing hidden risks and offers a new level of predictive analytics for agile responsiveness. There is simply no more excuse for “not knowing.”

The time is now to take the hype out of supply chain risk digitalization and institutionalize it. This occurs by mapping the extended supply chain, integrating AI driven analytics, quantitatively evaluating each risk factor, identifying alternatives, and taking proactive actions to adapt the supply chain and remediate risk. The result is a resilient supply chain to enable business continuity while protecting customers, brand equity, and shareholders.

Jennifer Bisceglie President, CEO & Board Member Interos

11:55am – 12:10pm (CET)

Fireside Chat: Coming out stronger after Covid experience - Introducing new demand drivers and partnering with all stakeholders in the business

  • Learnings after a year dominated by new consumer behaviors as a result of confinement
  • New times of partnering and collaboration with retailers and the rest of the business
  • Developing and leading opportunities in sustainability

Juan Manuel Maldonado Supply Chain Director France & Benelux Kellogg's

12:10pm – 12:20pm (CET)

Live Executive Q&A Session

Jennifer Bisceglie President, CEO & Board Member Interos

Juan Manuel Maldonado Supply Chain Director France & Benelux Kellogg's

12:20pm – 12:30pm (CET)


12:30pm – 1:05pm (CET)

Live Interactive Roundtable: Supply Chain Change Management: Technology, People and Process

Joanna Jesionowska-Szpreglewska Global Distribution Planning Director Oriflame Cosmetics

1:05pm – 1:10pm (CET)


1:10pm – 1:25pm (CET)

Fireside Chat: The Road Ahead for Supply Chain

2020 forced disruption in every industry, and the road ahead is paved with emerging supply chain best practices as savvy professionals implement the learnings from forced pivots.

Prepare for what’s next in this decade of supply chain optimization and performance. Join CSCMP’s President and CEO, Mark Baxa as he discusses the coming year, share new best practices that organizations are adopting, and highlight trends worth noting in the marketplace.

Mark Baxa Interim President & CEO CSCMP

1:25pm – 2:05pm (CET)

Live Panel Discussion: Digitally empower your supply chain to reduce risks and resist shocks

  • Learn how best to overcome the challenges of data collection, interoperability and visualisation within your supply chain to establish a real-time, agile operation that can help you navigate away from scarcity and disruption which could affect your company’s ability to deliver for your customers.
  • Explore where your business can take the most benefit from specific technology developments like automation and augmentation and data capturing capabilities, to continue the journey towards a digitally synchronised supply chain.
  • Discuss how you can utilise digital and data driven applications in your supply chain to service wider business goals - such as expediting company-wide sustainability initiatives and maximizing cost efficiency of logistics planning operations – to position the supply chain as a driving force for the business, not a reactive function.

Matthias Graefe Director of Supply Chain Transformation IBM

Jim Webber Chief Scientist Neo4J

Arjun Varma Global Director & Head of Strategic Capacity Management Beiersdorf

Markus Mehrtens Head of Logistics Sourcing & Partners MediaMarktSaturn

2:05pm – 2:30pm (CET)


2:30pm – 3:30pm (CET)

Live Interactive Workshop: Connectivity throughout the supply chain for strategic visibility

  • Explore how best to increase the digital infrastructure of you supply chain to enable the collection of data points and effectively centralise this information to improve the speed and quality of tangible insights to improve customer value.
  • Discuss how to centralize the multiple facets and silos of your supply chain by exploring the challenges of multiple-layered systems and the standardisation of data, to improve visibility and drive innovations and strategic gains.
  • Learn how to maximize your business’ operational agility by consolidating your view of the entire end-to-end supply chain, thus improving your ability to isolate trends and potential risks to future operations and keep delivering what your customers demand.