Reuters Events
*Featuring on the Same Week as Hydrogen North America (Nov 30-Dec 1)

FAQ Page Hydrogen Economy Europe

TECHNICAL SUPPORT

What Platform will host this Virtual Event?

Swapcard is the platform that the virtual event is hosted on as well as where all networking takes place. This may simply be referred to as the virtual event platform. The site will be open from 2 weeks prior to the event start date (event begins November 29th). For optimal viewing, we recommend using the latest version of Google Chrome or Mozilla Fire Fox.

When will I receive my login?

You will receive your login for the virtual event platform around 2 weeks before the live event starts. This will come from noreply@swapcard.com.

If you have still not received your logins 1 week prior to the event, please ensure you have submitted your pass names and checked your junk/spam folder, before emailing virtual@reutersevents.com.

Why can't I see the Watch Live stream?

The live event will start at 9:00am Central European Time on 29th November so please check back at this time.

What do I do if I am having technical difficulties on the virtual event platform?

Please submit any questions to the Reuters Events helpdesk that is hosted on the homepage of the virtual event platform.


GENERAL SUPPORT

What time zone is the event held in?

The event will run in Central European Time. For the full agenda please click here.

Can additional passes be registered once the event has started?

Yes. Additional passes can be registered using the website here.

Once the individual has signed up, an auto-responder email will be sent with instructions on how to log-in and access the virtual event platform.

I have registered however, cannot log in to my account on Swapcard

All information regarding how to log-in will be in the log-in email from noreply@swapcard.com. If you are having issues, please contact virtual@reutersevents.com.

Can anyone register?

Yes, the more attendees the better! Please see the registration page link here.

Are the presentations available to download?

Presentations are not available for download.

How long is the event platform available?

The passes in your sponsorship package allow you access to the event platform, content, and networking for up to 2 weeks after the event.

Contact the team

Whatever the nature of your involvement and interest in Reuters Events Hydrogen 2021, we look forward to hearing what you think.

2021 Partners

The companies with solutions to share.

Hydrogen Content Partners

  • Chiyoda Corporation
  • MITSUBISHI POWER
  • Panasonic
  • Wood

Media Partners

  • AltGen
  • CEDIGAZ
  • Clean Energy Pipeline
  • Climate17
  • dii
  • EnergĂ­as Renovables
  • Energy Central
  • Energy Global
  • Energy-Voice
  • fuelcellworks
  • H2Bulletin
  • H2-international
  • Hydrogen Central
  • hydronews
  • OSGP
  • reNEWS
  • Renewables Now
  • Utility-Dive
  • Watergas
  • WiGH
Find out more about partnering