• The last 18 months has seen a massive upheaval in working practices across all sectors, organisations and countries.
• The demands of remote working and customer support have accelerated digitalisation beyond what was previously thought possible
• The transition to new ways of working is underway, but for insurers is the question is – ‘to what?’

• Internal tech adoption, inflexible legacy systems and a need to balance automation with the human touch are just some of the challenges for insurers bringing in new tech, but the reward is immense
• With so many expensive technologies available, explore the factors that determine the most fit-for-purpose option that delivers value to the customer and provides maximum ROI
• Take advantage of the immense opportunity to leverage the advanced capabilities of new technology, data and AI to shift from payer to partner with a sophisticated, risk prevention insurance model

• Digital health, wearables and wellbeing present a unique opportunity to the insurance market, as well as a desirable solution for customers
• Discover the key trends, drivers and benefits of introducing a digital health solution into insurance models, as well as benchmarking against the competitors and ecosystems that have forged the way in European digital health insurance

• ICEYE’s near real-time hazard data is revolutionising the way insurance is built, experienced, and processed. During this hands-on discussion, Lisa Wardlaw, Global Head of Insurance Solutions at ICEYE, and Sébastien Piguet, Head of Underwriting at Descartes Underwriting will share insights on how always-on information about ongoing flood events can enable a long-awaited transformation of insurance offerings around the globe.

• The two pillars of Open and Embedded Insurance: shared data and shared capabilities
• Why this is the right time for Open and Embedded insurance
• Insights from the Open and Embedded Insurance Observatory, including the main drivers of adoption and things to look at when approaching Open and Embedded Insurance

2021 is the year that Net Zero became the overarching strategic priority for industry and financial services. The Insurance sector has shown its leadership, not least through clear signposting of the Net Zero Insurance Alliance, HRH The Prince of Wales’ Sustainable Markets Initiative, ABI’s Climate Roadmap and ClimateWise Principles, to name some key groups articulating the commitments of the sector. Their leadership will be incremental to creating the thinking, tools, frameworks and a benchmark for the rest of the market to follow.

During this session you will:

• Understand and appreciate what it means to transition to a being a truly Net Zero insurance company
• Hear from ‘early adopters’ and leaders on how they established, and tested the credibility of, their commitments
• Consider the emerging views from COP26 and its immediate implications on insurers’ action plans, and the pace of change needed to implement these commitments.

• A lack of historical data, expertise and the risk of catastrophic fallout continue to make cyber risk management a problematic undertaking for insurers
• Understand who can provide the knowledge insurers need to effectively underwrite cyber with the correct coverages for clients
• Strategies to mitigate loss: work with clients to implement risk prevention to reduce the risk of exposure and increase the profitability and insurability of cyber