Where the post-pandemic champions of patient centricity are made

  • 600+pharma and patient leaders
  • 50+expert speakers
  • 40+trailblazing sessions
  • 2weeks on demand
  • 1proven virtual platform

Gain on-demand access to all presentations, panels and Q&As until Dec 18

The only destination for North American patient centricity leaders – record attendance already confirmed!

From enabling instant care enrolment to embracing remote research, we’ve moved quickly to adapt to the COVID-19 crisis. Now the opportunity to elevate patient care and support now and in the long-term is richer than ever before – let’s make it count.

Whether your focus is patient services, support program design or research strategy, at Pharma & Patient USA 2020 you’ll learn how to better identify patients’ unmet needs, optimize your grasp of digital innovation, create smarter insights, and structure your projects to enable more effective patient participation than ever before.

Now virtual, you will be joined by an even more diverse range of industry experts and patient leaders than ever before. It’s so much more than another virtual conference. Sign-up now.

Reuters Events Pharma represents a unique opportunity for pharma professionals focused on patient support & engagement to come together and move the industry forward.

Jason DeGoes, Former SVP Global Patient Solutions, Teva Jason DeGoes Headshot

Gain on-demand access to all presentations, panels and Q&As until Dec 18

World-class pharma speakers include:

Dara Richardson-Heron - Headshot
Pfizer - Logo

Dara Richardson-Heron Chief Patient Officer Pfizer

Lotus Mallbris - Headshot
Eli Lilly - Logo

Lotus Mallbris VP and Global Head of Immunology Product Development Eli Lilly

Ed Trott - Headshot
Ferring Pharmaceuticals - Logo

Ed Trott Chief Patient Officer Ferring Pharmaceuticals

Michael Norton - Headshot
AbbVie - Logo

Michael Norton VP Head US Medical Affairs AbbVie

Tara Hastings - Headshot
The Michael J. Fox Foundation for Parkinson's Research - Logo

Tara Hastings Senior Associate Director, Research Partnerships and Patient Engagement The Michael J. Fox Foundation for Parkinson's Research

Anthony Yanni - Headshot
Astellas Pharma - Logo

Anthony Yanni SVP and Global Head Patient Centricity Astellas Pharma

World-class patient speakers include:

Lara Bloom - Headshot
The Ehlers Danlos Society - Logo

Lara Bloom CEO The Ehlers Danlos Society

Ryan Fischer - Headshot
Parent Project Muscular Dystrophy - Logo

Ryan Fischer Chief Advocacy Officer Parent Project Muscular Dystrophy

Molly MacDonald - Headshot
The Pink Fund - Logo

Molly MacDonald Chief Executive Officer & Founder The Pink Fund

Steven Taylor - Headshot
Sjogren’s Foundation - Logo

Steven Taylor CEO and President Sjogren’s Foundation

Susan Schaeffer - Headshot
The Patients’ Academy for Research Advocacy - Logo

Susan Schaeffer President and CEO The Patients’ Academy for Research Advocacy

Heidi Floyd - Headshot

Heidi Floyd Patient Advocate and Consultant

Gain on-demand access to all presentations, panels and Q&As until Dec 18

The Mission:

Seize the moment to make the patient-centricity pipe-dream a reality, transform patient experience and accelerate positive outcomes

Naysayers have been silenced and countless logistical hurdles to achieving patient centricity have been overcome out of necessity; now, the opportunity to amplify the patient voice throughout business has never been greater. Reuters Event’s Pharma & Patient brings together hundreds of patient experts, industry leaders and key stakeholders to make new possibilities for a patient-centric pharma come to life.

4 essential themes for 2020

  • Advance patient-centricity in crisis and beyond – evaluate how patient centricity has progressed during crisis and transform your re-emergence strategies with patient insights and best practice learnings
  • Deliver digital support programs designed for and with patients – revolutionize patient outcomes with design thinking methodologies, agile working processes and full-ecosystem approaches that elevate the patient voice at every step of product development
  • Elevate your patient insight strategy – diversify trial participation, increase retention and improve the efficacy of products by making patients your partner throughout trial design
  • Scale patient-preferred research – reduce patient burden by realizing decentralized trials and fostering new pre-competitive collaboration

Nothing about us, without us!

At eyeforpharma, we practice what we preach. The Patient Summit agenda was developed with patients, will be delivered with patients, with audience participation from patients.

Patients Included

Gain on-demand access to all presentations, panels and Q&As until Dec 18

Why attend:

Patient centricity’s business critical event

We’re hosting the brightest and the best in patient centricity on our virtual stage, including C-Suite top pharma, leads of the most innovative workstreams, and expert patient advocates, to share actionable case studies that enhance your workstreams

Patient leadership that inspires

The patient perspective has shaped the Pharma & Patient USA agenda in every way – from sharing innovative case studies on pharma-patient collaboration, to leading critical panel discussions and curating specialist roundtables, our patient experts are anything but tokenistic

Co-design the future of healthcare with patients

Apply for our Patient Shark Tank® incubator to gain best practice methodology for integrating patient insights in product development – you’ll be guided by facilitators and patient experts in a program acclaimed by Harvard Medical School, MIT and more (pharma only).

Interactive at its core

We know you want more than just a series of online presentations – this is why live Q&A, interactive roundtables, workshops and online networking are all key experiences of Pharma & Patient USA.

World-class online networking

Connect with like-minded attendees via a tried and tested, best-in-class platform, as well as how-to networking 101 sessions, interactive virtual workshops, roundtables and presenter meet-and-greets to facilitate meaningful connections

Benchmark against the best in patient engagement

We spend months uncovering the best examples of pharma going beyond business as usual for patients, so you can see how you compare against the leaders.

Gain on-demand access to all presentations, panels and Q&As until Dec 18

Delivering an exceptional virtual event experience including:

technology/large/wifi Created with Sketch. Watch Live Watch presentations, fireside chats and panel discussions from top industry thought-leaders all day, every day!

user-interface/large/comment-add Created with Sketch. Discuss Comment and question in real time. Spark conversations with your fellow attendees and build those relationships with instant chat, video calls and discussion groups.

files-folders/large/question Created with Sketch. Question Get in-depth answers in real-time with our live Q&A sessions with every presentation and panel speaker!

technology/large/player-19 Created with Sketch. On-Demand Missed a session? Catch-up in your own time through our on-demand service for 2 weeks. Imagine Netflix but the best of pharma thought leadership.

shopping/large/mobile-touch Created with Sketch. Personalize Create your own conference agenda and export it to your calendar, so you don’t miss business critical sessions.

business-finance/large/connect Created with Sketch. Connect Meet and build relationships with fellow attendees who share the same challenges and interests as you with our Intelligent Networking platform (pharma, biotech and sponsors only)

Exceptional online networking opportunities

You won’t find an online pharma patient networking experience elsewhere. Pharma & Patient USA 2020 is the only place to connect with patient engagement innovators, patient advocacy leaders, marketing strategists and digital experience experts in today’s “new normal”. Here’s how:

  • Connect 1-on-1 with fellow attendees: Over several weeks, you’ll have access to our online networking platform, allowing you to connect with like-minded pharma leaders.
  • Interactivity: Over 40 interactive sessions including virtual workshops, roundtables, live Q&As and panels.

Best-in-class virtual conference experience

World class!


72 our of 100- Net promoter score

A special experience
by any measure!

Reuters Events Pharma: Industry leaders in virtual events

This is not our first rodeo. April this year we turned two of the industry’s largest events, eyeforpharma Philadelphia and Barcelona, into virtual events in the space of a month. With over 30,000 total attendees, here’s what people thought…

eyeforpharma has once again proven why they are the leaders in this space

Extremely interesting and provided great insights into the best practices and ways of moving forward in the future.

An extraordinary, pioneering job!

The content was superb and well done.

Excellent sessions providing great insights into the future of pharma.

Congratulations on the eyeforpharma virtual work! Very interesting talks and extremely well organised.

I’m grateful to #efpvirtual for making it possible to connect.

This is a great forum and it's working so nicely. Deep and thoughtful exploration.

Congratulations and a huge thank you for this virtual event!

Excellent facilitation and fascinating discussions

Congratulations on the virtual eyeforpharma event! It was a great experience! Thank you for all the insights.

I couldn’t help but feel that I was witnessing the roots of the future being sown today.

Another successful event in Pharma at such challenging times

Holy Sh*t – so impressed!

Wonderful platform. Very valuable.

It was a sheer privilege and an honour to participate.

Thank you for arranging such an event; it is really inspiring and also motivating during this difficult period.

Thank you so much for providing this program virtually… I have learned so much.

It was a memorable experience for the industry.

Thanks for hosting this and having it free so patient advocates could really attend!

This was conference was very well done! Thank You.

Brilliantly DONE!

Its an amazing way for networking.

This virtual conference turned out amazingly done! Good job!

The conference hits on everything I am passionate about.

Many thanks for educating all of us in this difficult time!

Gain on-demand access to all presentations, panels and Q&As until Dec 18

Here to help

Get in touch with the Reuters Events: Pharma Team