By aaronjackson - January 27th, 2022

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2022 is filled with exciting opportunities to drive significant change to your organization’s customer experience - everything from building long-lasting customer relationships to cultivating happier employee experiences. Join us as our panel of leading experts discuss how they are seeking to prosper from the opportunities that 2022 promises and discover the insights that will help you to identify

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2022 is filled with exciting opportunities to drive significant change to your organization’s customer experience - everything from building long-lasting customer relationships to cultivating happier employee experiences. Join us as our panel of leading experts discuss how they are seeking to prosper from the opportunities that 2022 promises and discover the insights that will help you to identify the focal points of your successful customer service strategy!

Boost loyalty with stellar customer support - Customers choose you for your product but will leave because of poor customer service. At the core of great customer experience is stellar customer support. Make sure your support team is providing effortless experiences that lead to long-term customer satisfaction.

Ensure the happiness of your team(s) - Happy employees result in happier customers. The pandemic has shifted your teams’ expectations of the ideal work environment. Collect their feedback to identify their happiness level and learn how you can improve their satisfaction.

Predictive customer care – If a customer phones your service desk, you’re already too late. Utilise customer data and insights to establish patterns of behaviour, identify triggers, and deploy care that is predictive and delights the customer.

Customer Service & Experience 2022

May 2022, San Diego Mission Bay Resort, San Diego

Empowered Agents, Intelligent Automation, Seamless Experiences - Launch into the Future of Customer Service & Experience

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