Reuters Events operates globally with a wide portfolio of events and recognises the evolving impact on our industry from COVID-19. To ensure we uphold the highest standards of health, safety and security, our first priority will be to ensure our events run in accordance with official government guidance and regulations. Additionally, Reuters Events will be following the four cornerstones of the All Secure Standards: Physical Distancing, Cleaning & Hygiene, Protect & Detect and Communication. These industry driven guidelines developed by leading industry associations including the AEO, UFI & SISO, offer best practices to support the safe delivery of all types of events across the world. They will underpin the health and safety plans for all events in our portfolio.

Reuters Events All Secure Pledges

The ‘new normal’ for event delivery is evolving to reflect government guidance and new societal expectations across the globe. What will never change is our commitment to upholding a safe environment for Reuters Events customers. Our four All Secure Pledges outline the enhanced measures we will use to give our attendees the confidence that their health and safety is our number one priority.

Physical Distancing

Whilst it will be great to be back meeting in person, in the interest of keeping you safe we want to ensure we have some measures in place to limit close contact.

  • Registration:

    We will move to a contactless registration system, that will allow for easy access and encourage steady flow into the event space.
  • Crowd Density:

    We will work to adjusted venue capacities and will ensure that physical distancing in line with government regulations and health authority guidance is observed throughout the conference, exhibition, catering and networking spaces.

    Examples of measures used to ensure this are one way systems, extended entry times, onsite signage and floor markings.
  • Physical Contact:

    We will advise against conventional ways of greeting peers that encourage close proximity such as handshakes and embraces. We will also limit printed materials such as show guides and encourage digital alternatives where appropriate.

Protect & Detect

All events will follow relevant government regulations and health authority guidance. Additional Protect & Detect measures will be used where required.

  • Personal Protective Equipment (PPE):

    Where government regulations and health authority guidance states, Reuters Events will ask participants to wear masks when entering the event space. Should this be necessary, we reserve the right to refuse entry if someone is unwilling to comply. We will have masks available upon request.
  • First Aid:

    Participants will be asked not to attend if they are displaying Covid 19 symptoms. We will follow health authority guidance on managing potential Covid 19 cases. All events will have access to a qualified first aider.
  • Screening:

    Advance screening will be used where necessary to ensure the safety of all participants. This will be communicated in advance.
  • Contact Tracing:

    Should it be necessary, Reuters Events will work with local authorities to trace and contact participants at our events, subject to local privacy regulations.

Cleaning & Hygiene

We are committed to hosting our events at venues across the world that have a robust and up to date approach to venue cleaning and hygiene and uphold the highest standards of food safety.

  • Enhanced Venue Cleaning:

    Enhanced, deep cleaning will take place before and during our events. The focus will be on high-touch areas such as restrooms, catering areas, conference rooms and exhibition stands.
  • Food & Beverage:

    We will minimise self-service buffets in favour of served or individually packaged food options and will ensure the relevant social distance is maintained in catering areas.
  • Hand Hygiene:

    For you to feel personally protected, we will ensure that hand sanitiser is readily available and encourage consistent hand washing throughout the event.

Communication

We understand that as we transition back into holding events in person, there will be concerns and questions you would like addressed. Putting the minds of our customers at ease and showing our commitment to keeping you safe is high priority. We are committed to providing up to date communications pre, during and post event.

  • Pre and Post Event:

    Keep your eyes on the event website, app, sponsor/exhibitor portals and your inbox as we will be bringing you the latest updates via these channels.
  • At the event:

    Through public addresses and event signage we will be ensuring everyone onsite is fully aware of how things are working to keep everyone safe.

We hope these measures assure you that we are dedicated to providing a safe and secure environment as we transition back to a world where in person events are possible. We ask that as a customer of Reuters Events you too are committed to ensure the same by embracing our new practices and respecting one another as the situation continues to unfold.

If you have any questions, please do not hesitate to contact us enquiries@reutersevents.com

Frequently Asked Questions

You can expect to see that health and safety is a priority, and that a range of measures are in place to ensure everyone involved is able to enjoy a safe, enjoyable, and well organised event experience.

Reuters Events will follow government rules and regulations and health authority guidance for the location the event is taking place in. In addition, we will run in accordance with any venue specific requirements and following our All Secure Pledges that relate to Physical Distancing, Cleaning & Hygiene, Protect & Detect and Communications.

The Reuters Events All Secure Pledges are based on a set of event industry best practice guidelines, called All Secure. Developed by leading industry associations including the AEO, UFI & SISO, these guidelines offer best practices to support the safe delivery of all types of events across the world. The Reuters Events All Secure Pledges are the way these industry-wide All Secure guidelines are being applied to our events. They will underpin the health and safety plans for all events in our portfolio.

The main symptoms of Covid 19 are:

  • High temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • New, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • Loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

For more information on the symptoms of Covid 19, please visit the WHO website.

If you are feeling unwell (see Covid-19 symptoms below) prior to departing for the event, please notify the Reuters Events Team. You will be advised not to travel.

All attendees will have access to a qualified First Aider and a quarantine area, where possible. Alternatively, please notify someone from the Reuters Events Team and quarantine in your room immediately.

Reuters Events will ask participants and staff to wear masks when entering the event space in line with government rules and regulations and health authority guidance. Should this be necessary, we reserve the right to refuse entry if someone is unwilling to comply and is not medically exempt. We will have masks available upon request at all of our events. These face coverings can be removed while eating or drinking.

US Only: The new CDC guidance on masks recommends that those who are not vaccinated continue wearing masks and following social distancing and other precautions until fully vaccinated*. The guidance allows fully vaccinated people to stop wearing face coverings in crowds and in many indoor locations.

*In general, people are considered fully vaccinated: 2 weeks after their second dose in a 2-dose series, such as the Astra Zeneca, Pfizer or Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine. If you don’t meet these requirements, regardless of your age, you are NOT fully vaccinated. Keep taking all precautions until you are fully vaccinated. 

If masks are required by government rules and regulations, we will let you know in plenty of time and encourage you to bring your own mask with you to the event. We will have extra masks onsite, if needed.

At this moment, social distancing is still mandatory in many of the cities we operate. Reuters Events will let you know in plenty of time what the guidelines are for the event you are attending. Several steps have been taken to facilitate social distancing during our events. Examples of measures used to ensure this are one way systems, extended entry times, onsite signage and floor markings

Covid-19 vaccination is not currently a requirement to attend one of our events. We will continue to follow government guidance regarding this.

Information regarding the nearest hospital will be available at the Reuters Events registration desk.

There will not be a doctor onsite at our events. The event venue will be able to call a doctor to the premises if needed.

Reuters Events will work closely with venue partners to ensure the highest standard of food safety. We will be minimising self-service buffets in favour of served or pre-packaged food options. If any queuing is anticipated, physical distancing will be maintained using floor markings and signage.

Yes. Please ensure that all details of the replacement attendee are given to our Client Services Team ahead of the event. Failure to do so will mean that they will not be on our registration system and therefore will not gain access onsite.

Please visit the Reuters Events’ Terms and Conditions here.